FAQs

What’s the cancellation policy at Hotel Indigo Leeds?

Always check the hotel’s cancellation policy before booking a rate. Room cancellation is subject to the rate booked at the time of reservation, and the cancellation policy varies by rate.

Is there a pre‑authorisation charge when booking?

Yes. The pre-authorisation charge is £50.

Can I request a late check-out or early check-in at Hotel Indigo Leeds?

Early check-in or late check-out can be requested, but not guaranteed, by directly reaching out to Hotel Indigo Leeds. To request, call +44 (0) 800 988 0220 or email reservations@hotelindigoleeds.com.

What are the check-in and check-out times at Hotel Indigo Leeds?

Check-in at Hotel Indigo Leeds is from 3:00 pm, and check-out is by 11:00 am. Contact the hotel directly for options available for early check-in or late check-out.

Can I leave my bags at the hotel before check‑in or after check‑out?

Yes, we provide luggage storage at no extra charge.

Are pets allowed at the hotel?

No, pets are not allowed at Hotel Indigo Leeds.

Do you have interconnecting or family rooms?

Yes, connecting rooms are available upon request and are subject to availability.

Do you provide accessible rooms and facilities?

Yes, we offer:

Wheelchair accessible rooms.
Grab bars and tall toilets available.
Adequate, clear turning space in bathrooms.
Showers with built-in transfer shower seats.
Handrails in the bathroom.

Is Wi-Fi available throughout the hotel?

Yes, Hotel Indigo Leeds offers free Wi-Fi throughout the hotel

What amenities do the hotel rooms offer?

Amenities in each room include:

Air conditioning
Hair dryer
Bathroom amenities
Complimentary coffee and tea supplies
Complimentary bottled water
Work desk with lamp
Iron and ironing board

Is room service available at Hotel Indigo Leeds?

Yes, we offer 24/7 room service for our guests.

Do you have a gym on-site?

Yes, we have a dedicated fitness centre that includes cardio and weight machines. See our facilities.

Does Hotel Indigo Leeds have a pool?

No, Hotel Indigo Leeds does not have a pool.

Does Hotel Indigo Leeds have a restaurant on site?

Yes, our stunning Restaurant, The Banksia, is located on the ground floor and offers all-day dining and speciality cocktails.

What time is breakfast served at Hotel Indigo Leeds?

Breakfast at Hotel Indigo Leeds is available from 6:30 am to 10:30 am. On weekends, breakfast is available from 7:00 am to 11:00 am. View our menus.

Do you cater for dietary requirements?

Yes, we cater to a wide range of dietary requirements. Please let us know these requirements prior to your arrival.

How many meeting rooms do you have?

We have two urban-designed meeting rooms. Find out more.

What’s the capacity of your largest meeting room?

Our meeting rooms can accommodate up to 50 people, making them perfect for lunches and conferences. Find out more.

Can I book a space for a birthday, anniversary or other special occasion?

Our event spaces can be booked for a whole range of events, including, but not limited to:

Birthdays.
Anniversaries.
Celebrations of life.
Baby showers.
Gender reveal parties.
Hen dos & stag dos.
Christenings.
Private occasions & dinners.

Do you have on‑site parking?

On-site parking is not available. However, we do have a discount partnership arranged with Q-Park that is made available on booking.

How close are you to Leeds City railway station?

Leeds City railway station is merely 0.2 miles from our hotel. This is an easy 6-minute walk or bus journey.

Is there a complimentary local area shuttle service available at Hotel Indigo Leeds?

No, there is no complimentary local area shuttle available at Hotel Indigo Leeds. Being located in the heart of the city, the majority of places to see are on our doorstep.

Who do I call for assistance (lost property, special requests)?

Please contact our front desk at 0800 988 0220 for assistance.

How do I make a complaint?

If you would like to tell us how your stay could have been improved, please contact us at info@leeds.hotelindigo.com

Giveaway Competition at The Banksia